Newark and Sherwood Homes produce a set of service standards which covers all areas of activity within the Company.
We have worked with tenants and other customers to develop a new set of Local Service Standards. These explain what standards you can expect to receive from Newark and Sherwood Homes and cover the areas of our services which you said matter most to you.
Customer Promise
The Customer Promise has been designed to ensure all our customers receive a service that is efficient, fair and responsive. All Newark and Sherwood Homes staff have a responsibility to ensure that the services provided to our customers meet the highest possible standards at all times.
Service Information Leaflets
There are a number of leaflets available to customers on the services that we provide they include those listed below. Leaflets available from Newark and Sherwood Homes:
