Newark and Sherwood Homes produce a set of service standards which covers all areas of activity within the Company.
- Customer Care
- Housing Choice
- Income Management
- Estate Management
- Anti Social Behaviour
- Supported Housing
- Resident Involvement
- Planned Maintenance Service
- Repairs Service
- Void Repairs
- Right to Buy
Customer Promise
The Customer Promise has been designed to ensure all our customers receive a service that is efficient, fair and responsive. All Newark and Sherwood Homes staff have a responsibility to ensure that the services provided to our customers meet the highest possible standards at all times.
Service Information Leaflets
There are a number of leaflets available to customers on the services that we provide they include those listed below. Leaflets available from Newark and Sherwood Homes:
